• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Text not appearing correctly in fillable field

New Here ,
Dec 03, 2022 Dec 03, 2022

Copy link to clipboard

Copied

When filling out a pdf, provided by a public entity, the text appears too low, showing only the top part 

of the text. I checked off "highlight fields." Tried changing the size of the document. Windows 10 and Acrobat 7 Standard. Example attached. 

TOPICS
General troubleshooting , PDF forms

Views

2.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 06, 2022 Dec 06, 2022

Hi @Frank27416233oqmp,

 

Thank you for sharing the input. 

 

We tried to reproduce the issue at our end but it worked fine. I suggest trying Acrobat Reader to fill in the fields and check if it works.

 

-Souvik.

Votes

Translate

Translate
Adobe Employee ,
Dec 06, 2022 Dec 06, 2022

Copy link to clipboard

Copied

Hi @Frank27416233oqmp,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

From the screenshot shared, are you facing this issue with a single file or with all the files you try to fill in? Would it be possible to share the file with us for testing purpose so we could check with the file to where things are going wrong?

 

Look forward to hearing from you.

 

-Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 06, 2022 Dec 06, 2022

Copy link to clipboard

Copied

Hi, thanks.. Actually, maybe I posted in the wrong site since I have full Adobe 7.0. It was in several forms I was 
trying to work on for a friend.  In this packet enclosed, all of the fillable fields filled in "low," not in the correct field. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 06, 2022 Dec 06, 2022

Copy link to clipboard

Copied

Hi @Frank27416233oqmp,

 

Thank you for sharing the input. 

 

We tried to reproduce the issue at our end but it worked fine. I suggest trying Acrobat Reader to fill in the fields and check if it works.

 

-Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 06, 2022 Dec 06, 2022

Copy link to clipboard

Copied

Thanks. That worked. I had thought standard Adobe would have worked better. It does work with Reader. Thanks again!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 06, 2022 Dec 06, 2022

Copy link to clipboard

Copied

LATEST

Hi @Frank27416233oqmp,

 

Thank you for letting us know that it worked.

 

-Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines