The document can not be printed.

[Jeong Yeon]

Disabling or reinstalling the security function will not solve the problem.

os : Windows7 (64bit)

[AkanchhaS]

Hi JeongYeon,

Disabling the security function is not recommended solution from our side.

Have you tried the troubleshooting steps suggested in the help document- Troubleshoot PDF printing in Acrobat and Reader

Try the solution suggested above and let us know if it still doesn't work.

Regards,

Akanchha

[Jeong Yeon]

hi Akki

Troubleshoot PDF printing in Acrobat and Reader ​

i tried all the methods but it did not work out.