• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

this file can't be previewed because of an error with the pdf preview handler

New Here ,
Jul 23, 2024 Jul 23, 2024

Copy link to clipboard

Copied

I am having trouble previewing PDFs in the Windows Explorer preview pane.  I am running Windows 11. I have tried everything I can think of, reinstalling Acrobat Reader, making it the default program, etc. I can preview Word files and images, so this problem only occurs with PDF files.

TOPICS
View PDF

Views

375

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 25, 2024 Jul 25, 2024

Copy link to clipboard

Copied

I'm having this issue with one of my customer's computers.  She recently purchased a Surface laptop 15 with the new arm-based chips. I was wondering if there may be a compatibility issue. I've gone through each step listed in the forums and have yet to find a solution. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2024 Aug 04, 2024

Copy link to clipboard

Copied

LATEST

The Windows explorer preview pane has nothing to do with Acrobat Reader. If it's not working, you need to fix your windows. Reinstalling Reader won't fix anything about this. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines