Thumbnail previews not showing+washed icons in pdf reader windows 10 latest update

New Here ,
Feb 23, 2021 Feb 23, 2021

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Thumbnail previews not showing+washed icons in pdf reader windows 10 latest update

ar.png

ar2.pngpd.png

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General troubleshooting

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Adobe Employee ,
Feb 23, 2021 Feb 23, 2021

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Hi FJSZ,

 

Thank you for reaching out.

 

Please ensure that you have updated the application to the latest version. In the application, go to Help > Check for updates.

You may also download the latest patch from here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html 

 

If the issue still persists, let us know.

 

Thanks,

Meenakshi 

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New Here ,
Feb 23, 2021 Feb 23, 2021

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Thank you for your answer. The icons looks ok after the update installation, but the thumbnail still not fixed.Look at the attached images.

Best regards.
Untitled-1.pngUntitled-2.pngup.png

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New Here ,
Feb 28, 2021 Feb 28, 2021

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Thank you Adobe, the issue was fixed after the last update was installed.

 

.up.pngop.png

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Adobe Employee ,
Mar 05, 2021 Mar 05, 2021

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Hey

 

That's great! Glad to know that the issue is resolved.

Let us know if we can be of any further help.

 

Thanks,

Meenakshi

 

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