Thumbnails reverted to default

New Here ,
Apr 03, 2022 Apr 03, 2022

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After the latest upgrade, my pdf thumbnails which previously displayed the cover of the document. Has now reverted more than half of my pdf documents to the default pdf icon. Does anyone have a fix for this matter?

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PDF and browsers , View PDF , Windows

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Adobe Employee ,
Apr 04, 2022 Apr 04, 2022

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Hi @Marcus23879007u7rt 

 

Here is a discussion link that you can refer to, try the troubleshooting steps and let us know if that works.

https://community.adobe.com/t5/acrobat-discussions/thumbnail-does-not-appear-for-acrobat-pro-dc/m-p/...

 

Thanks,

Harsh

 

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