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Toolbar missing

New Here ,
Mar 17, 2023 Mar 17, 2023

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Today, 17/03/23,  have installed Adbode Acrobat PDF reader (Free version). So it must surely be up to date.

 

There is no toolbar at the top. There is a toolbar for moving between pages, rotating view and zoom on the bottom right margin. This cannot be edited. Previously the toolbar was at the top and couold be edited.

 

I can find no way to alter the toolbar in terms of adding functions or putting at the top of the document.

 

I am losing the will, please help as this cannot be right!

 

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Adobe Employee ,
Mar 17, 2023 Mar 17, 2023

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Hi @Michaela28926121gqwn 

 

Hope you are doing well and sorry for the trouble.

 

It seems like you are on the modern user interface of the application, If yes, you can disable it as described below:

Windows: Click the hamburger menu at the upper left corner and choose Disable new Acrobat.

macOS: Go to View > Disable new Acrobat.

 

To know more about the new UI please go through the help page https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html

 

Let us know if you are referring to something else

 

Regards

Amal

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Regards
Amal

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New Here ,
Dec 20, 2023 Dec 20, 2023

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Congrats to the "New Acrobat" designers.

I hope Adobe fired them

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New Here ,
Jan 30, 2024 Jan 30, 2024

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Thank you!  The new look is not quick and easy to use.  I hope they rethink going to it.

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New Here ,
Apr 24, 2024 Apr 24, 2024

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Thank you SO much for this! I simply could not figure out why the menu view had changed and I really prefer the old version. This has been so helpful!

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New Here ,
Sep 27, 2024 Sep 27, 2024

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Thank you for presenting the solution to get rid of "new world". I hope you have cut off the saleries of the new world developers.

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New Here ,
Nov 13, 2024 Nov 13, 2024

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WOW! thank you sooooooo much! The new design is awful! Usuful tools that I use on a daily basis are buried under sever layers of hidden menus. Whoever tough this is user friendly and it is an "upgrade" is a complete idiot. I have strugled with this crapy desing for months and had considered even unistalling and looking for old install file on the net, but couldnt do it on my company PC. 

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Community Expert ,
Mar 17, 2023 Mar 17, 2023

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What is your operating system and version?  It can help try to reproduce the issue, and hopefully come up with a solution.

Dave

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Community Expert ,
Mar 17, 2023 Mar 17, 2023

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Did you tried resetting the settings preferences to default:

 

 

And out of curiousity, if you are on Microsoft Windows , is Adobe Reader set as the default PDF handler?

 

Are you certain that when you try to open a PDF document is not being launched automatically on a web browser instead? (i.e. Microsoft Edge)

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Community Expert ,
Jan 31, 2024 Jan 31, 2024

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[MOVED TO THE ACROBAT READER DISCUSSIONS]

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New Here ,
Apr 14, 2024 Apr 14, 2024

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the "new arobat" design berries the once accessible and most commonly used toolbar under three layers of menu. think of this scenario: a user wants to render their document in a 2-pager side by side, and fit height to screen with scrolling enabled. Try to make this operation yourself on the "modern" design and see if it actually improves the workflow. Spoiler: NO. I appreciate the minimalism approach but come on guys!

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Adobe Employee ,
Apr 15, 2024 Apr 15, 2024

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Hi there

 

Thanks for reaching out.

 

You may also share your feedback directly with the engineering team using the link https://www.adobe.com/products/wishform.html

 

~Amal

Regards
Amal

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Community Beginner ,
Dec 12, 2024 Dec 12, 2024

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LATEST

None of those links go to a form.  All I got was a screen full of Ts & Cs.  

 

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New Here ,
Nov 25, 2024 Nov 25, 2024

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Wow, I usually don't comment for this type of stuff. This issue has been a pain in my side for a few months. I tried uninstalling, reinstalling, etc. I researched here and there, only to find out it's a "new" feature that I need to disable. Sheesh. I hope the engineers get fired for this downgrade.

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