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Trouble installing Acrobat Reader

Guest
Aug 07, 2017 Aug 07, 2017

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I downloaded and tried to install Acrobat Reader on my computer and during the install process I get this message Found a higher version of Adobe Acrobat Reader in the installation location. Will not install. I have a Mac Computer with OS version 10.12.6 can anyone help with this problem.

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Adobe Employee ,
Aug 07, 2017 Aug 07, 2017

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Hi Opssgt,

As per the issue description mentioned above, you are facing issue when trying to install Acrobat Reader on your mac computer, is that correct?

Please try troubleshooting steps suggested in the link below to completely remove Reader from your computer:

Re: Adobe Reader cannot be opened because of a problem - Mac, not PC

Reboot the machine.

Install Reader DC from here: Adobe - Adobe Acrobat Reader DC Distribution

Keep us posted with the results.

Shivam

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