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Turn off Adobe reader notifications to upgrade to Acrobat

Explorer ,
Sep 02, 2021 Sep 02, 2021

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I have a very expensive subscription for Adobe Acrobat DC Pro on one computer. I have Adobe Reader on my other computer (two computers total). I get notifications on the Reader computer that I should upgrade to my Pro license. 

 

But when I do that, the person using the other computer cannot use Pro. 

 

I have reverted to Reader. 

 

My question is:   How to I turn OFF the notifications to upgrade to Adobe Pro on my other computer. 

 

Thank you. 

 

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correct answers 1 Correct answer

Adobe Employee , Sep 02, 2021 Sep 02, 2021

Hi Cantorternary

 

Hope you are doing well and sorry for the trouble.  Individual Acrobat DC license lets you install Acrobat on more than one computer and activate (sign in) on up to two computers. However, you can use Acrobat on only one computer at a time.

 

To turn off the notifications on your computer please try the following steps:

 Go to Edit (Windows), Adobe Acrobat (Mac) > Preferences > General > Uncheck 'Show me messages when i launch Adobe Acrobat Reader' Under messages from Adobe. >

...

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Adobe Employee ,
Sep 02, 2021 Sep 02, 2021

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Hi Cantorternary

 

Hope you are doing well and sorry for the trouble.  Individual Acrobat DC license lets you install Acrobat on more than one computer and activate (sign in) on up to two computers. However, you can use Acrobat on only one computer at a time.

 

To turn off the notifications on your computer please try the following steps:

 Go to Edit (Windows), Adobe Acrobat (Mac) > Preferences > General > Uncheck 'Show me messages when i launch Adobe Acrobat Reader' Under messages from Adobe. > Click OK and reboot the application.

 

Regards

Amal

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LEGEND ,
Sep 02, 2021 Sep 02, 2021

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There should be no "other person". If I understand this rightly, it is your subscription but you let someone else use it? If so, this is forbidden by the license terms: it may not be shared with friends, family, colleagues, staff or students.

 

If on the other hand, both computers are used only by you, then you can run Acrobat Pro on both, but not at the same time.

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Community Expert ,
Sep 02, 2021 Sep 02, 2021

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MOVED TO THE ACROBAT READER FORUM

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