Copy link to clipboard
Copied
I have been able to combine files to download to a pdf in the past. As of yesterday, I can combine the files, but when I try to download I get a message "Failed - No file". I can see the file, but it won't let me download it.
Hi Danield73264963
We apologize for the delay in response.
I assume that this might be a temporary issue with a particular file.
As you have subscribed for the pdf services, So for testing purpose we would suggest you to try the same online on- https://cloud.acrobat.com/recent
If there is problem in combining and downloading file online as well, then we would check the same at our end and will see how we can fix it for you.
Would be waiting for the updates.
Regards,
Akanchha
Copy link to clipboard
Copied
Hi Danield73264963
We apologize for the delay in response.
I assume that this might be a temporary issue with a particular file.
As you have subscribed for the pdf services, So for testing purpose we would suggest you to try the same online on- https://cloud.acrobat.com/recent
If there is problem in combining and downloading file online as well, then we would check the same at our end and will see how we can fix it for you.
Would be waiting for the updates.
Regards,
Akanchha
Find more inspiration, events, and resources on the new Adobe Community
Explore Now