Unable to install Adobe Acrobat Reader DC on new Windows 11 laptop.

New Here ,
Jan 23, 2022 Jan 23, 2022

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I have tried to install Adobe Acrobat Reader DC on a brand new Samsung Galaxy Book. 

After setup the update installed Windows 11, I installed Microsoft Office professional 2021 and Chrome (now default browser). I noticed that Microsoft edge was defaulte PDF reader and  Adobe Acrobat reader was not visible in APPs.

I started installation via Adobe website and installation did not complete with message "newer version already installed". After several unsuccesful attempts via website and microsoft store I had a look at the C-drive and have found folders containing Adobe incl install.exe file which started installation but showed error code 1406 unable to write to registry.

I have contacted Samsung support but they have not been able to help.

I have had a look on the adobe website but solutions are only available up to windows 2000.

It appears that adobe does not provide chat support for acrobat reader.

Any idea how to solve this issue?

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General troubleshooting

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Adobe Community Professional ,
Jan 23, 2022 Jan 23, 2022

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Try the forum for Acrobat Reader.

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New Here ,
Jan 23, 2022 Jan 23, 2022

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Thank you.

Could not find an answer, hence my post.

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Adobe Community Professional ,
Jan 23, 2022 Jan 23, 2022

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MOVED TO THE ACROBAT READER FORUM

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