Unable to open file with Adobe Reader DC

New Here ,
May 26, 2021 May 26, 2021

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I am unable to open a pdf file with Adobe Reader DC. I receive a message offering a 7 day free trial for either of two programs, one costs $12.95 monthly and the other $14.95. What happened to the free service I used for years?

 

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Acrobat Reader forum so that proper help can be offered.

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Are you sure it's not Acrobat Pro DC or Acrobat Standard DC?

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New Here ,
May 26, 2021 May 26, 2021

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I made a mistake. It is Acrobat Reader DC.

--
Ron Turner

 

[Personal information removed by moderator.]

 

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LEGEND ,
May 27, 2021 May 27, 2021

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You get this if you install Acrobat Pro DC. Double check. Read the window's title bar. 

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