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Unable to open file with Adobe Reader DC

New Here ,
May 26, 2021 May 26, 2021

I am unable to open a pdf file with Adobe Reader DC. I receive a message offering a 7 day free trial for either of two programs, one costs $12.95 monthly and the other $14.95. What happened to the free service I used for years?

 

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Community Expert ,
May 26, 2021 May 26, 2021

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Acrobat Reader forum so that proper help can be offered.

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Community Expert ,
May 26, 2021 May 26, 2021

Are you sure it's not Acrobat Pro DC or Acrobat Standard DC?

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New Here ,
May 26, 2021 May 26, 2021

I made a mistake. It is Acrobat Reader DC.

--
Ron Turner

 

[Personal information removed by moderator.]

 

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LEGEND ,
May 27, 2021 May 27, 2021
LATEST

You get this if you install Acrobat Pro DC. Double check. Read the window's title bar. 

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