Unable to resolve or edit comments from original PDF in Review Mode

New Here ,
Aug 11, 2020 Aug 11, 2020

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After making comments in my own PDF, I shared that PDF (with my comments) for my colleagues to further edit in review mode. I'm able to resolve, edit, and delete new comments that were added after I shared it in Review Mode, but I'm not able to resolve, edit, or delete comments from the original PDF (added before I shared it). Those options are grayed out when I right click on those original comments.

 

Is there a way for me to enable the "Resolve, Edit, Delete" option for comments from the orginal PDF so I can engage with both old and new comments while in Review Mode?

TOPICS
Comment markup and annotate , Edit and convert PDFs , General troubleshooting , Mac , Share or review PDFs

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New Here ,
Feb 01, 2022 Feb 01, 2022

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Extremely frustrating. It actually treats me as a different user. New comments show as my name (Samuel Jackson) rather than my original comments showing a user name from somewhere (SAJ1).

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