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Many reinstalls, UAC off. After run exe no response 😞 any log? idea?
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Hi Martin
Hope you are doing well and sorry for the trouble. As described you are unable to run Acrobat Reader on Win 10. After you run exe there is no response.
Please try to create a new test user profile with full admin rights in Windows and try using the application there and check.
If it still doesn't work, please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer once and reinstall the application using the link https://get.adobe.com/reader/enterprise/
Regards
Amal
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Hi Martin
We are sorry to hear that the issue still persist.
Please collect the Adobe CC Logs https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html and Adobe Procmon logs https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html and share them with us via Document cloud as described here https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html so that we can isolate the issue for the fix.
Regards
Amal