Copy link to clipboard
Copied
Hello, I've Acrobat Reader DC latest version installed on my laptop. I have a document that I like to "save as", but it isn't possible like before. When I press the button ("files" and "save as", in Dutch: "opslaan als", because I have the Dutch version installed), a blank popup shows with no text in it and nothing to press.
I didn't had this problem before, so I think the reason is the latest update?
Has someone encountered this bug also?
Greetings,
Jos
Copy link to clipboard
Copied
Go to Edit (or the Reader application menu if you're on a Mac) - Preferences - General and disable "Show online storage when saving files" and "Show online storage when opening files".
Copy link to clipboard
Copied
I'm experiencing a similar issue as OP and the suggested fix here (as well as the KB) does not work. The save as window isnt blank like the KB article suggests, it shows a list of files in the current directory, but there is no field to edit the file name and no save or cancel buttons.
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more