Unable to successfully store files to Acrobat.com site from Mac Laptop

[Boots_95]

Laptop

• MacBook 2.16 GHz Intel Core 2 Duo
• OS X 10.6.8

Software

• Adobe Acrobat Reader
  • 11.0.11

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I find it weird, considering I had no prior issues in the past, though I'm unable to store any files to my document cloud. Any suggestions are much appreciated!

Thanks!

[AnandSri · Accepted solution]

Hello Boots,

We're sorry for the trouble you had, are you trying to save the files using the URL https://cloud.acrobat.com/recent ?

Access the URL in a different browser and try saving the files.

Are you getting any error message while storing the files?

You can also refer and try the suggestions from the following Adobe articles Manage and work with your files stored in Adobe Document Cloud

Where are my Adobe Document Cloud files?

The Document Cloud services were not available with freeware Adobe Reader 11.

Is it possible to share a screenshot of the error/issue you are getting? To share the screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Let us know how it goes and share your observation.

Thanks,

Anand Sri.