Unable to validate signatures

New Here ,
May 04, 2021 May 04, 2021

Copy link to clipboard

Copied

Dear,

 

I'm unable to validate signatures in Adobe for all users logging onto an image. I have already uninstalled adobe and deleted the programdata folder and reinstalled the most recent version of adobe (2021.001.20145)

 

When I open any signed document, there is shown that the document is signed by unknown. I'm unable to open the certificate details as this link is unresponsive.

 

When checking Preferences > Signatures > Identities & Trusted Certificates I receive the following error:

"

File or folder does not exist.

File

"

 

Often it also happens when opening a signed document, when adobe tries to validate the license the following error is shown and the application closes:

"

Invalid Plugin Detected. Adobe Acrobat Reader DC will quit.

"

TOPICS
Crash or freeze

Views

137

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation