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New Here ,
Apr 18, 2023 Apr 18, 2023

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i am unable to sign digitally whenever iam clicking on signin button it is not responding why

 

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Security digital signatures and esignatures

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Adobe Employee ,
Apr 19, 2023 Apr 19, 2023

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Hi md29470637o3mj,

 

Thank you for reaching out.

 

Try the troubleshooting steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

 

If that does not help, try reinstalling the application using the following steps:

 - Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

- Reboot your machine and install the application from this page: https://get.adobe.com/reader/enterprise/

Also, confirm whether you are using the work or personal machines.

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

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