Warum kann ich meinen Scan nicht speichern. Es öffnet sich immer eine leere Seite

New Here ,
Jan 17, 2022 Jan 17, 2022

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Warum kann ich meinen Scan nicht speichern. Es öffnet sich immer eine leere Seite

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General troubleshooting

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Adobe Community Professional ,
Jan 17, 2022 Jan 17, 2022

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Das ist mit derart wenig Informationen unmöglich zu beantworten. 

Wie erstellen Sie den Scan genau? Welche Schritte unternehmen Sie und was kommt dabei heraus. Arbeiten Sie mit Acrobat Reader oder doch eher mit Acrobat Standard, Professional oder DC?

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Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

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Hi Renate,

 

Thank you for reaching out and sorry about the trouble.

 

If you are saying that the Save as a window open as a blank window, please share the Acrobat and OS version used on the machine for further investigation.

In the meantime, you may use the workaround provided in the following help document: https://helpx.adobe.com/acrobat/kb/blank-save-as-dialog-mac.html.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

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