Weird screen when opening pdf

New Here ,
May 27, 2022 May 27, 2022

Copy link to clipboard

Copied

I have a client who when opening pdfs gets this popup

any ideas stanjpg.jpg

TOPICS
General troubleshooting

Views

26

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 27, 2022 May 27, 2022

Copy link to clipboard

Copied

LATEST

Hi @JASON24627642asyl 

 

The PDF is not opened in the Acrobat application, it is currently opened in MS edge. Try to open it with Acrobat Reader DC and check if it's doing the same.

Reader DC installer link: https://get.adobe.com/reader/otherversions

 

Thanks,

Harsh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines