Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Welcome window

New Here ,
Feb 20, 2019 Feb 20, 2019

Copy link to clipboard

Copied

Everytime I open a PDF-file in acrobat reader DC (updated version), a "welcome to acrobat reader DC" window appears. Can anyone tell me how to remove this window permanent?:)

Views

786
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 25, 2019 Feb 25, 2019

Copy link to clipboard

Copied

LATEST

Hello Kimr,

I am sorry for the delayed response to your query.

Is it possible to post a screenshot of the window you are getting while opening a PDF file? To post a screenshot, please refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

What is the version of Adobe Reader installed? To identify, refer to Identify the product and its version for Acrobat and Reader DC

Are you on a Mac or Windows machine and what is the version?

Make sure you have the latest verison of Adobe Reader 19.010.20098  installed, check for any pending updates from help>check for updates, reboot the machine and check.

Refer to the following Adobe discussion and try the suggestion if you are getting the screen described in the discussion

Acrobat DC Welcome screen

How do you get rid of the pop up screen you your new adobe reader DC 2019 edition.

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines