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What version do I have?

New Here ,
May 30, 2023 May 30, 2023

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I need to have version 8 or higher. I currently have Adobe Pro. Thought I had updates automatic with my account.

 

Henry Arvizu

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Download and install

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LEGEND ,
May 30, 2023 May 30, 2023

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Please show a screen shot of the complete window containing the message. Do NOT crop out the window title etc., we need that to help you.

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Community Expert ,
May 30, 2023 May 30, 2023

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It's extremely unlikely you have a version earlier than 8. If this is an error message you're getting make sure to save the file locally and then open it in Acrobat. Do not open it directly in your browser.

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Adobe Employee ,
May 31, 2023 May 31, 2023

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Hi @Henry30159916znrr 

 

We assume you are trying to open a pdf file and getting the following message ''Please wait. The document you are trying to load requires Adobe Reader 8 or Higher.' 

 

If you are getting this message while viewing a pdf in a browser, you are most likely trying to open a Dynamic XFA (XML Form Architecture) PDF. To view such pdf documents, we recommend you to download the file locally and open it either in Adobe Reader or Adobe Acrobat.

https://community.adobe.com/t5/acrobat-reader-discussions/pdf-won-t-display-please-wait/td-p/4788543 

 

Let us know if that helps!

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer. 

Thanks,

Akanchha

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