When saving a new PDF, the last saved PDF saves

[nicolef34972505]

In my job I have to save all documents to a PDF and upload them into the patients chart. I have never had any issue doing so. Just recently when I save a document to a PDF it will show the last saved PDF for that current document. So I have to save that wrong version, and then go in again and re-save it and "replace it". For example I saw Mr Smith this morning, now I'm seeing Mr Jones. When I go to save Mr. Jones's testing, it pulls up Mr. Smith's results. I am computer illiterate and need to have this fixed before I put the wrong patient information in the wrong chart! Help!

[Test Screen Name]

Please describe, step by step, how you make and save the PDF. Please be detailed, because there are lots of different ways to do this. Things like "I click a button marked Export PDF. I have to choose a folder and I choose blah blah". Remember we can't look over your shoulder.

[nicolef34972505]

Once I complete any testing I have to click on the setup tab and change the printer to PDF instead of the office printer. Then I click on the Print tab and the Save As window comes up where I can name the document. Once name I hit save, then the preview screen comes up of the PDF I just saved and its the previously saved PDF. This has never been an issue until 3 days ago. Now I have to repeat all those steps and the second attempt saves the right PDF once I replace it. Make sense?