Why Adobe Reader DC asks to save the PDF file every time when click the signature fields to sign

[michaelw888]

Hi, when I open a pdf form developed in Adobe Acrobe Pro/DC with signature fields in Edge/Chrome which is using Adobe Reader DC on Windows 10 business, click any of the signature field, it asks to save the file after signed. But on IE which is using Adobe Reader DC as well, there is no such saving step after signed.

Please let us know what is the difference in such Reader DC on the different browsers or has a way to disable the saving step.

Thanks,

Michael

[Meenakshi Negi]

Hi Michael,

Thank you for reaching out.

As you have mentioned above, the Reader DC asks to save the form after adding signature on Chrome/ Edge. However, there is no such option on the IE browser.

Could you please confirm if you are filling the form on the desktop application or the online platform?

It would be helpful if you can share a video of both the workflows for a better understanding.

Share the Adobe application and OS version you are using on the machine.

Let us know if you need any help.

Thanks,

Meenakshi

[michaelw888]

Hi, thanks for the reply. How do I share the video.

thanks,

Michael

[michaelw888]

hi, I can share a private zoom video for you. please let me know your contact.

Thanks,

Michael

[Meenakshi Negi]

Hi Michael,

You may upload the video on Document Cloud and share a link to the video with us.

If you wish to share it privately, we have shared an email address with you on the private message. Please check.

Thanks,

Meenakshi

[michaelw888]

Hi, the issue is still there after reinstall the latest version 15.1.3.6 of Adobe Acrobat extention on Edge/Chrome.

Thanks,

Michael