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Why does Acrobat Reader DC not properly display documents from a USB stick?

New Here ,
Feb 07, 2018 Feb 07, 2018

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There is no problem with the same USB stick using Acrobat Reader on a different laptop.  Both devices running Windows 10.

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LEGEND ,
Feb 08, 2018 Feb 08, 2018

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Does it work to copy the files from the memory stick to the hard drive (desktop) first, then open from there?

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New Here ,
Feb 08, 2018 Feb 08, 2018

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No.  Have now determined that the problem applies only to documents scanned onto the memory stick using my Epson WF-7610 printer.

Other pdf documents on the memory stick are OK.

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