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Windows 10 32 bits, motherboard support 64 bit and Adobe always retry to download readerdc64

New Here ,
Jul 27, 2023 Jul 27, 2023

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Hi. readerdc64_es_ha_mdr_install is the download file that always try to install from Adobe Reader website, and always the installation program sent me and error. The only reason I think it that however I have Windows 10 with 32 bits and 4 GB RAM, somehow Adobe Reader decides to download the 64 bits version. And the official site in Spanish offer Cómo resolver problemas de descarga de Acrobat Reader (adobe.com) offer me in point 4 a direct link to specific download, that doesn't work. So thanks in advance to someone who could give me the url to download the 32 bits version or give me a good reason that explain why it doesn't work. 

Thanks again

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Download and install , General troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Jul 30, 2023 Jul 30, 2023

Hi @David Sa. Ji.,

 

Hope you are doing well. Sorry for your experience with installing Acrobat Reader.

 

You might want to try downloading the setup file from here: Adobe - Adobe Acrobat Reader DC Distribution.

 

Choose the options below:

Operating system: Windows 10

Language: All Languages (MUI)

Version: Reader DC 2023.003.20244 MUI for Windows-32 bit

 

Once downloaded, double-click the setup file to start the installation.

 

Hope this helps.

 

-Souvik

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Adobe Employee ,
Jul 30, 2023 Jul 30, 2023

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Hi @David Sa. Ji.,

 

Hope you are doing well. Sorry for your experience with installing Acrobat Reader.

 

You might want to try downloading the setup file from here: Adobe - Adobe Acrobat Reader DC Distribution.

 

Choose the options below:

Operating system: Windows 10

Language: All Languages (MUI)

Version: Reader DC 2023.003.20244 MUI for Windows-32 bit

 

Once downloaded, double-click the setup file to start the installation.

 

Hope this helps.

 

-Souvik

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New Here ,
Jul 30, 2023 Jul 30, 2023

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Hi @S S.  Thanks a lot. The URL works perfect. The instalation works fine, and now I can use Adobe Reader perfectly. Thanks again and have a nice week 🙂

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Adobe Employee ,
Jul 31, 2023 Jul 31, 2023

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Hi @David Sa. Ji.,

 

Thank you for letting us know that it worked for you

 

-Souvik

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