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Won't open scanned pdf doc ?

New Here ,
Oct 09, 2018 Oct 09, 2018

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When I scan a document from my Samsung Xpress M2070FW, the document will not open: It says: "Adobe Acrobat Reader could not open "file" because it is either not a supported file type or because the file has been damaged. Please help !

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LEGEND ,
Oct 09, 2018 Oct 09, 2018

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Is it actually scanning to a .pdf file or is it scanning to some other file type? Usually the message says what type of file it is instead of just the word "file".

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New Here ,
Oct 09, 2018 Oct 09, 2018

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It scans to .pdf. But when I try to open it ... it gives the message "Adobe Acrobat Reader could not open "file.pdf" because ...

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LEGEND ,
Oct 09, 2018 Oct 09, 2018

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Sounds like your scanner may be corrupting the files. Hard to say.

If you open the pdf file in a text application (like Wordpad for Windows), can you copy/paste the first few lines of code?

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