Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Édit and export

New Here ,
Jun 12, 2025 Jun 12, 2025

Les documents signés ne peuvent plus être lus par les destinataires alors que cela fonctionnait jusqu'à il y'a 2 jours. 
il faut faire "une copie " puis l'envoyer !

pourquoi ??

merci 

TOPICS
Edit and export , iOS
67
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 12, 2025 Jun 12, 2025
  1.  
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 12, 2025 Jun 12, 2025
LATEST

Hi @laurent_0750,

 

Hope you are doing well. Sorry for your experience with Reading signed documents.

 

Are the recipients trying to make changes to the document once it is signed? If yes, you will need to create a copy of the file, as signed files have their own level of encryption.

 

If this is not the case, please share a screen recording of how the document is being tried to view, while also showing the error message, so we can investigate further.

 

Look forward to hearing from you.


Regards,
Souvik.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines