Не могу отменить подписку

[Полина5EF3]

1. Здравствуйте , я не могу отменить подписку через play market , так как подписка оформлена на один аккаунт , а в play market , я могу зайти только с другого аккакунта , как тогда отменить подписку ?) 

[S. S · Accepted solution]

Hello,

Hope you are doing well. Sorry for the delayed response and the experience with the subscription you had.

Just so that you know, the mobile based subscription is totally managed by the store through which you have purchased it. 

As per the above description, as you have a different account logged in on the store, you might need to switch it to the account that has the susbcription so that you can view it on your profile and then proceed with the cancellation.

If that does not wrok either, I would suggest you to contact your store's support channel once as they would be in the best position to assist you.

To get a better idea about it, please click the link: Subscription Services — Acrobat for Android Help (adobe.com)

Let me know if it helps.

Thanks,

Souvik.