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Отмените пожалуйста

New Here ,
Dec 19, 2022 Dec 19, 2022

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отмените подписку и верните средства, я не хочу пользоваться этим приложением , спасибо

TOPICS
Android , Comment markup and annotate , Crash or freeze , Create PDF , Edit and export , Enterprise mobility management and SDK , Install update and subscribe , iOS , PDF forms , Security or signature , View or share PDFs

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Adobe Employee ,
Dec 19, 2022 Dec 19, 2022

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Hi @Анастасия276329520pa4,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

-Souvik.

Community & Social Consultant | Document Cloud | Adobe

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