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Реклама через доступ к файлу

New Here ,
Jan 11, 2022 Jan 11, 2022

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Через доступ к файлу рассылают рекламу. Каким образом они узнали мой аккаунт непонятно. 

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New Here ,
Jan 11, 2022 Jan 11, 2022

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Adobe Employee ,
Jan 12, 2022 Jan 12, 2022

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Hi @Роман226042138e20 

 

We are not able to see any subscription active under your account. Could you please elaborate on the issue more as to what is happening exactly?

 

Looking forward to hearing back from you.

 

Thanks,

Harsh

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New Here ,
Jan 12, 2022 Jan 12, 2022

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  1. Спамер рассылает рекламу через предоставление доступа к файлу. В приложении появилось уведомление, что мне предоставлен доступ к файлу.

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Adobe Employee ,
Jan 12, 2022 Jan 12, 2022

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Thanks for the details. Could you please let us know a few more things to understand it better?

1. Is it happening with only one file or with other files too?

2. Is this file shared by you?

3. Application version, OS name, and version?

 

Thanks,

Harsh

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New Here ,
Jan 12, 2022 Jan 12, 2022

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1. Только с одним файлом.

2. Ранее я не имел доступа к данному файлу. Я впервые его увидел после того как пришло уведомление о предоставили доступа. Пользователя предоставившего доступ ранее я не знал. Я заблокировал пользователя и удалил файл.

3. Android 11. Adobe Acrobat 21.11.0.20700

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Adobe Employee ,
Jan 12, 2022 Jan 12, 2022

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Don't if it is only with one file, you can remove share access for that user.

Here is a help document you can refer to:

https://www.adobe.com/devnet-docs/acrobat/android/en/review.html#unshare-a-file

 

Let us know if that helps.

 

Thanks,

Harsh

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New Here ,
Jan 14, 2022 Jan 14, 2022

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Screenshot_2022-01-14-10-59-07-096_com.avito.android.jpg

Screenshot_2022-01-14-11-00-02-833_com.adobe.reader.jpg

Screenshot_2022-01-14-11-00-53-421_com.adobe.reader.jpg

Screenshot_2022-01-14-11-08-53-782_com.adobe.reader.jpg

Новая реклама через предоставление доступа к файлам.

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New Here ,
Jan 14, 2022 Jan 14, 2022

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