アプリについて

[determined_Jubilee9849]

アップデートしてから読みこみがかなり遅く感じられます。

アプリレビューに書いてある再インストールや再起動などを試しましたが改善されず。。。

OSはアンドロイド14です。

[Amal.]

Hi @determined_Jubilee9849

I hope you're doing well, and thanks for reaching out!

Could you please provide a bit more detail? Is the slowdown occurring when you try to open the PDF file, or is it happening when you launch the application itself? To help us understand the issue better, it would be great if you could share a short video showing the steps you're taking and the problem as it occurs.

We are here for help, just need more info.

~Amal

[determined_Jubilee9849]

お返事ありがとうございます。

PDFを開いたときに遅くなります。アップデート前はそのようなことがなかったです。

[Amal.]

Hi there

To help us understand the issue better, it would be great if you could share a short video showing the steps you're taking and the problem as it occurs.

~Amal

[determined_Jubilee9849]

これでどうでしょうか??

[Amal.]

Hi there,

This is a known issue to our engineering team and they are actively working on it.

The fix will be available in the future updates. Thanks for your time and patience so far.

~Amal