ファイルの復元について

[@????]

スマホ上でファイルを誤って削除してしまったのですが、もう復元はできませんか？

教えてください

よろしくお願いします

[S. S · Accepted solution]

Hi @@????,

Hope you are doing well. Thanks for writing in!

If the file you deleted is from your device's File Manager, you should be able to recover the file from your device's recycle bin.

If from Acrobat Reader Mobile, there are two scenarios:

1. If you used the option "Remove from Recent," you should be able to re-open the file by going to the stored location using the Files Tab;

2. If you used the option "delete," I fear that the file will be deleted permanently from the source, and you will have to re-acquire the file.

That being said, you can log in to https://adobe.ly/4jioLE8 and check the deleted files section if your file appears there.

Regards,
Souvik.

[@????]

S.Sさん

色々確認してみましたが、完全に削除してしまったらしく復元できませんでした
ご丁寧に教えてくださりありがとうございました
感謝しています

[creative explorer]

@???? Unfortunately, Adobe Acrobat Reader Mobile on your phone doesn't have a built-in trash or recovery feature like a desktop operating system. Once a file is deleted within the app, it's generally gone from the app itself. However, there's a small chance it might still exist elsewhere. Check your phone's file manager app (for example, on my Google Pixel, I have a folder called Files) to see if the PDF is lingering in a recently deleted folder or your general storage.

Also, if you had any cloud syncing enabled within Acrobat Reader Mobile (like with Adobe Document Cloud, Google Drive, or OneDrive), it's worth checking the trash or recently deleted sections of those cloud services via their respective apps or websites, as the file might have been backed up there.

[@????]

このアプリ自体不慣れでクラウド同期もしていなかったため、他のファイルマネージャーなども細かく確認してみましたが完全に削除されてしまったようです
今後に備えて、同期するなど対策してみます
教えてくださり本当にありがとうございました