internet connectionHi Qic,
Sorry for to hear about the trouble and delay in response.
As mentioned above, that you are unable to Sign In in the mobile application. So is there any specific error message that you get while signing in?
Try the following-
1- Restart the app, close it completely and try again.
2- Check if there is any pending update.
3- If nothing works, then try uninstalling and reinstalling the application.
4- The network (internet connection) you are working on. Shouldn't be the restricted network which is causing trouble.
Regards,
Akanchha
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