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退款

New Here ,
Jun 22, 2022 Jun 22, 2022

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您好:

我購買的APP是一項好產品,近一年來已經鮮少使用。

估計今年到2023的5月9日也不會使用,金額高達2120新台幣,因為APP是以年費來計算,若能按月來算是較合理!

我希望貴機構能按日退款(照一年的比例)給我20220622~20230509,那才是對消費者的最大幫助,若您能考慮我的請求,將不勝感激。

CHIAWEN TSAI

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Adobe Employee ,
Jun 22, 2022 Jun 22, 2022

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Hi @佳雯24967881d4nw 

 

Sorry for the trouble.

For cancellation and refund, kindly check out the steps provided in the link and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

 

Thanks,

Harsh

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