• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

결제 관련 문의

New Here ,
Aug 05, 2022 Aug 05, 2022

Copy link to clipboard

Copied

무료판이 8월 5일까지로 되어있어 12시가 되기 전에 취소하러 했는데 이미 결제가 되어 진 것을 발견했습니다. 환불 받고 싶습니다.

TOPICS
Android

Views

553

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 05, 2022 Aug 05, 2022

Copy link to clipboard

Copied

LATEST

Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat PRemium is a mobile-based subscription, all the transactions for it are monitored by the store from where you purchased.

 

I suggest you contact Google Play Store to start the refund process.

 

You can visit the link for the process: Request a refund on Google Play - Google Play Help.

 

Let me know if it helps.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

View solution in original post

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 05, 2022 Aug 05, 2022

Copy link to clipboard

Copied

LATEST

Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat PRemium is a mobile-based subscription, all the transactions for it are monitored by the store from where you purchased.

 

I suggest you contact Google Play Store to start the refund process.

 

You can visit the link for the process: Request a refund on Google Play - Google Play Help.

 

Let me know if it helps.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines