54j22@naver.com 계정을 쓰고 있는데
팀계정으로 전환이 되면서 개인계정을 취소하려고 했는데
11/25일에 결제가 승인이 되어 바로 11/25일 승인 취소를 했는데
당일 취소인데 수수료가 나갔습니다. 이건 조금 문제가 있는거 같습니다.
확인하셔서 환불해주시면 감사하겠니다.
Hello,
I am writing to request a refund for an unexpected fee applied to my Adobe subscription.
The subscription under the account 54j22@naver.com was switched to a team plan, so I attempted to cancel my personal plan. However, the payment was charged on November 25, and I canceled the personal subscription on the same day (November 25).
Despite the same-day cancellation, a cancellation fee was charged, which seems to be an error.
Since the service was not used after the charge and the subscription was canceled immediately on the day of payment, I kindly request a review and refund of the cancellation fee.
Thank you in advance for your assistance.
I look forward to your positive response.
Best regards,
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