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저는 프리미엄 무료체험을 신청하긴 했으나,유료 결제 그 이전에 구독을 끊었고, 단 한번도 이 앱을 사용한적이 없는데, 13.500원이나 결제되어 연락드립니다..ㅜ
진짜 편집 및 변환은 단 한번도 쓴적이 없는데 혹시 환불이 가능할까요..? 부탁드립니다
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Hello @민지3083323290ua,
I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.
Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.
You may refer to the below links for more.
For Android
Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)
Initiate refund from the store: Request a refund on Google Play - Google Play Help
For iOS
Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)
Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.
Let me know if this helps.
Thanks,
Souvik.