• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

요금

New Here ,
Jul 01, 2023 Jul 01, 2023

Copy link to clipboard

Copied

저는 프리미엄 무료체험을 신청하긴 했으나,유료 결제 그 이전에 구독을  끊었고, 단 한번도 이 앱을 사용한적이 없는데, 13.500원이나 결제되어 연락드립니다..ㅜ

진짜 편집 및 변환은 단 한번도 쓴적이 없는데 혹시 환불이 가능할까요..? 부탁드립니다

TOPICS
Cancel subscription

Views

137

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 02, 2023 Jul 02, 2023

Copy link to clipboard

Copied

LATEST

Hello @민지3083323290ua,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines