환불 관련 문의

[dkfk38179200413p]

저는 무료체험만 하고 결제 날 깜빡하여 당일 날 

구독 취소를 하였습니다 93000원이 결제되었는데

저는 사용하지 않았습니다 환불 요청 드립니다

[S. S · Accepted solution]

Hello @dkfk38179200413p,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/4cbeFkM)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4cbeFkM)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Hope this helps.

Thanks,

Souvik.