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환불 관련 문의

New Here ,
Jun 21, 2024 Jun 21, 2024

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저는 무료체험만 하고 결제 날 깜빡하여 당일 날 

구독 취소를 하였습니다 93000원이 결제되었는데

저는 사용하지 않았습니다 환불 요청 드립니다

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Create PDF , iOS

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jun 24, 2024 Jun 24, 2024

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Hello @dkfk38179200413p,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/4cbeFkM)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4cbeFkM)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

 

Hope this helps.

 

Thanks,

Souvik.

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Adobe Employee ,
Jun 24, 2024 Jun 24, 2024

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LATEST

Hello @dkfk38179200413p,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/4cbeFkM)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4cbeFkM)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

 

Hope this helps.

 

Thanks,

Souvik.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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