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I hope you are doing well. Thank you for reaching out to us.
I understand that you want to cancel your subscription and request a refund. I can imagine how important this is for you.
Whether a refund is possible depends on when you cancel and the type of subscription you have. To check your eligibility for a refund, please refer to this help article: Cancel Subscription - Check If You Are Eligible for a Refund.
I hope this information helps.
If you have any further questions or need assistance, please don’t hesitate to let me know.
~Amal
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