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환불 문의

New Here ,
Mar 04, 2024 Mar 04, 2024

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무료 체험판 먼저 이용해보려 했는데 결제가 되었습니다. 환불을 요청합니다.

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Adobe Employee ,
Mar 28, 2024 Mar 28, 2024

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Hello @재현35863861bh98,

 

Hope you are doing well. Thank you for writing in!

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/3TXeJ15)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3TXeJ15)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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