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4 different types of fonts on android and lack of special chars

New Here ,
Mar 11, 2023 Mar 11, 2023

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Hi. I have Samsung S20 Fe.

When I open specific pdf documents there are 4 different fonts in document (but it should be one). I'm from Poland So also some special polish chars are not visible.

The most weird thing is that at my wifes Phone or at my PC document is displayed properly. 

I already uninstalled all posibble pdf readers from my Phone and installed only Acrobat Reader from Play store. I also done the same from Samsung store but there is always the same problem.

How to fix that? Are there in android or Acrobat some kind of fonts configuration? 

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Adobe Employee ,
Mar 15, 2023 Mar 15, 2023

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Hi @Rafał28822997kq5s,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

The issue you mentioned could be due to the font family not being installed on your device.

 

Would you mind installing the language pack for input on your device and then checking? You can follow the steps here: How do I change Input Language?

 

Hope this helps. If not, please share the file with us to investigate further.

 

-Souvik.

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New Here ,
Mar 19, 2023 Mar 19, 2023

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It doesn't help

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Adobe Employee ,
Mar 19, 2023 Mar 19, 2023

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@Rafał28822997kq5s Please share he PDF with us to investigate further.

 

-Souvik

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New Here ,
Mar 21, 2023 Mar 21, 2023

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I cannot share that pdf because there are my personal data. 

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Adobe Employee ,
Mar 22, 2023 Mar 22, 2023

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@Rafał28822997kq5s Since the issue is with specific files, we would need the file to test at our end.

 

You can share the file with me on private message as you mentioned, the file has personal data. 

[To share on private message, click on my profile name-> click the blue button that says "Send a message" on the next page].

 

-Souvik

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