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7 days free samsung adobe

New Here ,
Mar 29, 2021 Mar 29, 2021

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I signed up for 7 days free and was immediately charged to the credit card. I canceled my subscription and didn't get the money back. How do I do ?

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Adobe Employee ,
Mar 29, 2021 Mar 29, 2021

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Hi Andressa,

 

Hope you are doing well and sorry for the trouble. As described you have cancelled the trial and didnt got the refund.

 

This is something that can be rectified by our billing team. I have shared more information with you in private message please check.

 

Regards

Amal

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New Here ,
Mar 29, 2021 Mar 29, 2021

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How do you cancel subscription?

 

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Adobe Employee ,
Mar 29, 2021 Mar 29, 2021

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Hi Andressa,

 

Hope you are doing well and sorry for the trouble. As described you have cancelled the trial and didnt got the refund.

 

This is something that can be rectified by our billing team. I have shared more information with you in private message please check.

 

Regards

Amal

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