7 Tage Testversion

Report · Aug 30, 2023

Hallo..

Ich wollte Acrobat Reader 7 Tage kostenlos testen. Ich habe es auch gleich wieder gekündigt. Statt Kündigungsbestätigung wurde mir bei Apple App Store die Jahresgebühr von 77,- abgezogen. Wo kann ich mich jetz hinwenden??

Report · Sep 26, 2023

Hello @Bianca31985911wd4z,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.