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abnormal function

New Here ,
Apr 19, 2025 Apr 19, 2025

The pdf text recognition function is abnormal. Slowly and automatically exits during the conversion process, and a message indicating that the conversion fails is displayed.

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Android
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Adobe Employee ,
May 05, 2025 May 05, 2025
LATEST

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

What is the version of the Acrobat mobile app you are using? Tap on the profile icon > About Acrobat. Also, check for any pending/missing updates and try updating the app from the App/Play Store, and reboot the device once.

 

If it still doesn't work please log-out of the app and re-login and check.

 

Let us know how it goes.

 

Regards
Amal
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