Abonnement

[Justine32930133t77x]

Bonjour 

j'ai été prélevé de 35,99€ alors que j'avais annulé mon abonnement il y a bien longtemps . Comment me faire rembourser ? 

[S. S]

Hello @Justine32930133t77x,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.