Access Denied

[hailung45827753]

When I use my Adobe ID login Adobe Acrobat Reader for PDF which I download from App store in my iPhone, I failed and alert me: Access Denied, You no longer have access to this service. Please contact Adobe Customer Support…But I can login other apps such as PS Express, Lightroom, Adobe Draw with the same ID, Help.

[Tariq Ahmad Dar]

Hi HailunGao,

Sorry about the experience.

Since it has been a while you have posted this issue, would like to know if you are still experiencing this issue?

If yes, would you help me with the following information:

• OS version and app version installed.
• Device info.
• Before re-installating the app, what was the issue earlier you were experiencing.

Regards,

Tariq