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Accidental Purchase of 2 Adobe Apps

New Here ,
Jul 31, 2024 Jul 31, 2024

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I somehow signed up for 2 subscriptions for a total of $16.98. I dont need this and I want a refund bc i dont know how i paid.

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Cancel subscription , iOS

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Adobe Employee ,
Aug 01, 2024 Aug 01, 2024

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Hi @Diana38930177chf0 

 

I hope you're doing well. Thank you for reaching out to us.

 

Your inquiry about a refund, depends on when you cancel and the type of subscription you've purchased. Since you've mentioned purchasing the subscription twice, please refer to the refund process detailed in this help article.  It provides the necessary steps to cancel the purchase and the refund.

 

If you encounter any issues or need further assistance, please don't hesitate to contact us.

 

~Amal

Regards
Amal

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