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Accidentally purchased adobe

New Here ,
Oct 09, 2024 Oct 09, 2024

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I accidentally purchased a premium monthly at 13.49 A month how can I get my money back? 

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Cancel subscription

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1 ACCEPTED SOLUTION
Adobe Employee ,
Oct 10, 2024 Oct 10, 2024

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Hi @happy_Genie8001

 

I hope this message finds you well, and thank you for reaching out to us.

The availability of a refund depends on several factors, including the timing of your cancellation and the specific subscription plan you have purchased. To better understand the details of your eligibility for a refund, I recommend reviewing our official guide on the cancellation process. You can find all relevant information in this help article.

Please let me know if you have any further questions or need additional assistance. We're here to help!

 

~Amal

Regards
Amal

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Adobe Employee ,
Oct 10, 2024 Oct 10, 2024

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Hi @happy_Genie8001

 

I hope this message finds you well, and thank you for reaching out to us.

The availability of a refund depends on several factors, including the timing of your cancellation and the specific subscription plan you have purchased. To better understand the details of your eligibility for a refund, I recommend reviewing our official guide on the cancellation process. You can find all relevant information in this help article.

Please let me know if you have any further questions or need additional assistance. We're here to help!

 

~Amal

Regards
Amal

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New Here ,
Oct 17, 2024 Oct 17, 2024

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Yes everything is all good thanks

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