Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Accidentally Purchased Premium version.. Plz refund

New Here ,
May 27, 2021 May 27, 2021

I downloaded the Adobe App to view PDF documents. I choose the 7 day trial option and was directed to the google play payment option to add a card I did that but instead of the trial version I lost Rs 2600.I contacted Google play and they asked me to contact Adobe. Plz refund. It was an accidental purchase and I haven't even used the App. 

TOPICS
Android
409
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 28, 2021 May 28, 2021
LATEST

Hi there

 

Hope you are doing well and sorry to hear that. Asdescribed you want the refund for the subscription also that you contacted Google play and they asked you to contact Adobe.

 

For billing issues or a refund within 48 hours of purchase, see Get a refund on Google Play.

 

After 48 hours, this is something that can be rectified by our billing team. I have shared some more details in private message please check.

 

Regards

Amal

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines