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Acrobar reader pro android crashes

New Here ,
Aug 29, 2022 Aug 29, 2022

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Acrobat reader pro android keeps crashing. Not sure how to attach the full bug report zip given. If thats the bug report sent to me. And its not supported. ... I open a certain design file in pdf and it crashes. What now? I'm spending way too much time on this. People waiting for this one pdf
 
 

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Android , Crash or freeze , View or share PDFs

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Participant ,
Aug 29, 2022 Aug 29, 2022

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Hello @defaultvigsfv5wtdff 

 

I hope you're doing great.

 

As per my understanding, your Acrobat Reader mobile application is crashing when inserting a pdf.

 

Could you please help me with some details so I can understand the issue better: -

1. Share the zip file that you're having an issue with.

To attach a file, drag the file into the Attach Document box (under the comment box), or select browse, and then navigate to the file.

2. A video of the workflow you're performing while opening the document.

 

I am hoping to hear from you soon.

 

Regards,

Krutikka

 

 

 

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